Arranged for these people to inspect a non functioning cooler for us. They insisted on credit card details straight up over the phone then sent a clueless individual with no tools and no communication skills who just left and reported a burned out motor and a cost of $900 but recommending an entire system be changed at acost of $ 7000. A second company sorted the issue with a simple $190 part and the system works perfectly. A waste of $ 240 callout fee.Do not contact these people
I cannot recommend Ideal Air more highly! From the initial meeting to the finished product, they were prompt, honest, fair, delivered what they said they would (when they would), communicated throughout the entire process ... and their attention to detail was exceptional. If you want the job done to a high standard with a minimum of fuss, you simply cannot go past Ideal Air!Service and Attention To Detail Second To None
Satisfied with the recent service call performed by Paul, he was extremely efficient and arrived on time, phoning 30 minutes prior to arrivinghighly recommended
It was nice to get the job done without dramas. Ben was on time and efficient.Very impressive no fuss service
We were really pleased with the service we received which achieved more than we expected. Not only servicing the units but also improved tha airflowGreat service
We have used Ideal Air on numerous occassions for both our heating and cooling systems. Each time they have provided superb customer service. Would highly recommend!Great customer service every time
From the first consultation to the finish of the job (and that includes cleaning up and making sure I knew how to operate the new units) Ideal Air were terrific. Tom should be the gold standard for all tradesmen. His skill, his manner, the very fact that I managed to work while he was doing the job were all very much appreciated.You'll not go anywhere else.
From booking through to the actual technician servicing the heating system was fantastic. Friendly, informative. The technician phoned on the day to let me know what time with in the service window he would be at my place. Arrived on the dot. Friendly and did everything that was suppose to be done.Highly Recommend
Prompt, courteous and informative service.Recommended
IdealAir has a good product knowledge and provides an honest service.I always recommend them.
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