Split System Air Conditioning Servicing

To keep your split system running at peak efficiency, it’s recommended to schedule a professional service at least once every 12 months. The ideal time is just before summer or winter, so your system is ready to deliver reliable heating or cooling when you need it most.

If your unit is older, used frequently, or exposed to dusty or harsh conditions, more regular attention may be required—typically every six months—to maintain performance and avoid unnecessary wear.

We allow up to one hour to service a split system air conditioner. This time covers setup, completing all service checks, cleaning, testing, compiling a report, and discussing any findings with you before packing up. The duration can vary depending on the unit’s condition and accessibility — for instance, heavily soiled filters or hard-to-reach systems can take longer.

To maintain transparency and consistent pricing, our standard service fee covers up to one hour of work. If further work is required, we’ll document it in your service report and provide a fixed-price quote for any additional repairs. 

Regular servicing ensures your system remains in good condition and avoids extended service times.

In many cases, your system will be running perfectly after a routine service — especially if it’s been regularly maintained. However, if our technician notices anything that needs attention, we’ll always let you know clearly and transparently.

Depending on your system’s age, condition, and environment, we may make one of the following recommendations:

• Preventive advice: for example, if your air conditioner is in a high-use or dusty area, we might suggest servicing it twice a year instead of once.
• Minor maintenance recommendations: such as cleaning or treating rust or corrosion on outdoor units.
• Repairs or replacement parts: in some cases, we may find issues such as a gas leak, worn-out filters, or components that are no longer performing efficiently.

If this happens, you’ll receive a detailed service report with photos and a free fixed-price quote for any recommended repairs. You can then decide whether to go ahead — no obligation, no hidden fees.

At Ideal Air Melbourne, our goal is to help you stay in control of your comfort and costs by giving clear, upfront information about your heating and cooling system.

No. Repairs and spare parts are not included in our basic service fee. The service fee covers travel to site (including fuel and tolls), up to one hour of labour for the technician to inspect and service your system, and a written report with photos and quotes for any further work required.

If we identify that your air conditioner needs repairs, we’ll explain exactly what’s needed, obtain the correct part details, and provide a fixed-price quote before proceeding. This way, you’ll always know the costs upfront and stay in full control of your budget.

At Ideal Air Melbourne, we service and repair all major air conditioning brands, including Daikin, Mitsubishi Electric, Fujitsu, Toshiba, LG, Samsung, Midea, Temperzone, and more.

With over 40 years of industry experience, our team works on everything from new high-efficiency systems to units over 30 years old. We service a wide range of system types, including split systems, ducted systems, VRV/VRF, multi-split, cassette units, and commercial HVAC systems.

We do not specialise in just one brand—we can diagnose, repair, and maintain virtually any air conditioning system, regardless of brand or age.

A standard air conditioning service with Ideal Air Melbourne typically costs $275 including GST. Prices may vary depending on the season and whether you’re a returning customer. During peak summer or pre-Christmas periods, rates can increase due to higher demand. In quieter seasons, we often offer discounted servicing from $199 for loyal customers.

The $275 service includes:

• Booking and coordination
• Technician travel (fuel and tolls included)
• Up to one hour of on-site servicing
• Written report with photos
• Free quotes for parts or repairs if required
• Ongoing technical advice and support

Our pricing is transparent and all-inclusive, so there are no hidden costs.

Yes — substantial savings are available when you service multiple heating or cooling units during the same visit. Because our technicians only need to travel to your property once, set up once, and pack up once, we can pass those time savings directly on to you.

For example, a standard air conditioning service is $275. If you have a second unit, it’s only $99, and any third, fourth, or fifth unit on the same property is just $75 each. This makes it far more cost-effective to service all your systems together before summer or winter, rather than booking individual visits.